FAQ

What should I take with me that I can't readily acquire in Mexico?

A camera and film, insect repellent, suntan lotion, toothpaste, shampoos, prescription medicines. A needle and thread is helpful for those unexpected tears, as well as safety pins. Facial tissue, Band-Aids and antiseptic cream may also come in handy. For your room, an extra beach towel is helpful, especially if you are planning afternoons at the beach. Sunglasses are essentials especially when driving. Also binoculars may be helpful with your sightseeing.

Who should I contact in case of an emergency, lost passport, etc?

U.S. and Canadian embassies and consulates should be contacted for emergencies such as a lost passport or tourist card, and an English-speaking doctor for accidents. Also please complete our emergency contact information included in your reservation packet.

What can we expect from the staff during our stay?

The staff is at your disposal during your stay. All the condominiums and villas come with daily maid service. The cooks (in Puerto Vallarta, Manzanillo and select other locations) at the villas will shop for your groceries and cook what you request. All staff are off Sundays and all major Mexican holidays.

What is the best time of year to travel?

When you have the time! A vacation to Mexico is best taken during the months of October through June. While the weather in the U.S. is cold and wet, the tropical climate in Mexico is seasonally mild and warm. Summer is very affordable, however, it is also usually hot and humid. No matter when you choose to visit, Mexico is a great vacation destination.

How far in advance should I book my Mexico vacation?

It depends on the time of year and size of your party. If you are planning a Christmas vacation with your family or a vacation during other holiday seasons with a large group, a year in advance will allow the best choice of accommodations. If you're planning to travel in a small group during the high season we recommend making your reservations 6 to 9 months in advance. The best rule of thumb is to plan as far in advance as you can, for this allows you the best choice of dates and accommodations.

What type of documents do we need to bring?

Upon entering and leaving Mexico, you will need a passport. Children under 18, traveling without both parents, will also need a notarized affidavit for permission to travel. You will be given a tourist card by the airlines, which will need to be completed prior to arrival in Mexico and must be turned in upon leaving Mexico.

Do I need to rent a car to get around?

Not usually, most of our villas are within walking distance to town and the beach. For greater distances, we recommend taking one of the many taxis, which are inexpensive. If you wish to rent a car, your Villas of Mexico, Inc. representative can help with the arrangements.

Do we tip the villa staff during our stay?

Yes, we recommend approximately $100-$125 per week per staff member. This of course will vary from situation to situation. One group may have different needs and thus deal more closely with a particular staff member. The degree of service and your satisfaction is the best gauge.

How do I make plans for golf, tennis, skin diving, horseback riding, or deep-sea fishing?

Villas of Mexico resident managers can make all of these arrangements for you. All arrangements can be made for reservations with our representative in Mexico upon your arrival.

How do I know I am getting the quality, service and support that I will need during my vacation?

With 28 years in the vacation rental business, Villas of Mexico, Inc., has a reputation of being able to provide quality accommodations and expert service to our guests. Be wary of Internet deals and remember if it sounds too good to be true it probably is. Planning your vacation takes a lot of time, experience and involves many particulars and Villas of Mexico can help you handle all the details to perfection so you can relax in confidence.